I drove by Tony's on my way to East Mesa to get my car repaired by a "guy who knew a guy" and noticed the sign that said "Japanese and German car specialist". It was Tony's. I continued on to my East Mesa location even though I live "around the neighborhood" of Tony's. It was a good repair but VERY INCONVENIENT. I had to arrange to have someone follow me, take me home to 7th and Northern and then bring me back to pick up the car.
Two weeks later, my air conditioner died. That day it was 113. I have a 1996 Nissan Maxima with only 87000 miles on it (previously owned by my mother who can no longer drive). The car was not regularly maintained so I wasn't surprised. Well this time, I took it to Tony's.
I was greeted by Danny, who is a great big guy with a good heart. As a woman who has been to a lot of mechanics I was skeptical, but Danny put me at ease by telling me that he would keep the car until he knew what was wrong and not to worry because they would give me a ride home and pick me up when it was ready! I was sold!!
Not only did they fix the air conditioner without charging me for a new compressor (which is what I think I would have gotten from a dealer), but he called me twice to let me know what was going on with the car during the day. Made me think he knew I was wondering about it!
I had the good fortune of riding back to the shop with Moses. Moses is an employee who really cares about cars. He is just learning right now and in school for service tech, but he told me he believes that Tony's is the best place he has ever worked. The employees respect each other, and are willing to teach him. He loves cars! I asked a lot of questions because I wanted to see how he really felt about the shop and it's owner Danny and the other employees. I truly feel that this is one of the best little neighborhood shops around!
Thanks Danny, for making my experience a great one. I now have ice cold air in my car!