I had heard the sandwiches were good at this place so I thought I would stop in and try it. Right away, I saw a photo of one that looked tasty and....wth? How the heck do you order? Ok, I see folks checking on a bag so I grab one and find a pen...Dang, I should have brought in my reading glasses because I'm going cross eyed trying to read the bag to check what I want - I didn't know I would have to take a test to order a sandwich! I want the one I saw in he photo! After getting my sandwich accessories finally picked out, I couldn't find where to check what kind of meat I wanted...now I'm feeling like an idiot and the line behind me is starting to get longer... I left this first time without ordering however, I tried again with the kids and someone was directing ordering traffic this time and we figured it out and the sandwich was very good. You have to wait a long time to get it made but it's tasty. Overall this is a once two star experience now a tree star due to being a veteran order now and the product tasting good. However, it's still cumbersome to order and you have to wait by comparison to other sandwich shops a while for your order