We have been here many times and never had an issue BUT Ladies: Do Not let Sherese touch your hair!!!!!! She chopped my poor friend's hair into chunks last night and I feel terrible for her!!! There is technique to "layering" and it doesn't include chopping through many chunks of hair!! Her hair will take at least year to grow back from this disaster. The only positive was that Sherese was about to do the same thing the the left side of her head and my friend stopped her. This is unacceptable even for someone at a cheap salon like Great Clips. I'm not one to attack character usually, but she also seems to be on drugs. Not a good look for a neighborhood establishment. Pictures included