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  • We ordered take-out from Sababa and while the food was good, I was very disappointed with the customer service on the phone and in person. First I had asked if any way to get more veggies and less couscous with the entree -- and was met with "we only make it one way." -- fine. Then was hung up on without asking for name, etc. Also, and I will freely admit that I made a mistake and thought I could use Groupon for the order but it said "dine in only" on it (i neglected to read closely - but a silly policy anyway in my opinion) but the lady who gave the order to my husband was very unpleasant about the mistake. My husband comes home and they had forgotten to give us pita with out rainbow appetizer (and this is a lot of spreads) -- we could not drive back with a newborn and 2 year old at home, so i called to let them know -- met again with rude comments and no apology at all. We liked the appetizer and salad quite a bit. The veggie couscous is overpriced in that it is just a small portion of potatoes and carrots over plain couscous. Husband had mixed grill which was fine. I will give a second chance since we have to use the Groupon and I would like this place to do well. My worry is that the food is not exceptional enough to survive if they treat customers that way. Hope it was just an off night.
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