I was given this florist's number as being near the hotel where I wanted to send "something" to celebrate the adoption of a little boy by my nephew. I called and spoke to Carol who was so enthusiastic. I guess she could hear the excitement in my voice. She made some wonderful suggestions well within my budget. I told her I needed it delivered that am, because I was not sure when they were leaving the hotel. She put together the most adorable bear and balloon bouquet and delivered it in less than 2 hours. When you call a business that you know nothing about, it is such a pleasure to receive such excellent and caring customer service. I highly recommend this business.