Customer service was semi-friendly.
Pizza slices were huge, and filled with lots of pepperoni (major plus!!) HOWEVER.... It was super super greasy. Literally had to soak about 20 napkins in the grease to be able to eat a slice. The pizza sauce tasted like something from the grocery store, or maybe Pizza Hut (not homemade). The cheese was rubbery, but there was a lot of it - so that's a silver lining right?
I wasn't very impressed, especially considering the great reviews. I expected more. I've had better pizza in Charlotte for cheaper.