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  • The first thing you see when you walk into Landmark is a giant pastry case stuffed with delicious looking desserts. This is pleasant to look at for a while, but this is where my pleasant dining experience ended. Our service was lackluster, at best, borderline surly at worst. Drinks were not refilled except upon request and despite our friendliness, it seemed almost impossible to get our waitress to crack a smile. The restaurant wasn't busy at all so I'm not sure what her problem was, but it was definitely off-putting. I ordered 2 eggs over easy with toast, bacon, and fries. I'm allergic to onions, and home fries sometimes have onions, and I wanted potatoes, so I decided to play it safe. After all, how bad can a plate of fries be? As it turns out, pretty bad. Like our service, they seemed lackluster, bored. Maybe I shouldn't expect a diner to have amazing fries, but I've had amazing fries at diners before, and with such an extensive menu and supposed high status among Charlotte local restaurants, it wouldn't kill them to make a batch of crispy fries that didn't just lay insipidly and moody on the plate, refusing to be brightened with a generous ketchup bath. The bacon was fried up too crispy for my liking, but that's a matter of personal taste. Everyone agreed that the fries were...not great. The eggs were fine the toast was actually really good (especially dipped in egg yolk...mmmmmm) The rest of my party were also less than satisfied with their food. They also nickel-and-dime you really hard for substitutions like a bagel and cream cheese, which is a huge pet peeve of mine. Is toasting up a bagel and bringing out a packet of cream cheese really so cost-prohibitive that you've gotta soak me for 12 bits? All in all it was a LACKLUSTER diner AND dining experience. You want normal diner food, go to the neighboring San Remo or Liberty East. If you want EXCEPTIONAL diner food, go to Mattie's Diner. If you want a step up from Waffle House, by all means check out Landmark. Just don't order the fries.
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