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| - The first time we tried this place, we were blown away. Kind of pricey, but the BBQ was really tasty. My wife and I didn't mind paying $15 a head for the meal we got.
The third time we visited, the place was a disaster. The waitresses were curt and even a little unpleasant. We had to pretty much ask for each piece of silverware that was missing from the table. As icing on the cake, their stereo was broken and we listened to the same 45 seconds of "I'm Yours" by Jason Mraz on loop. But we were there for food - not atmosphere.
They brought out the BBQ suspiciously fast. Expecting the piping hot, aromatic masterpiece from our first two visits, you can imagine how dissapointed we were to witness a few unseasoned strips of half frozen beef swimming in what looked like tepid bathwater. At that point, we couldn't help but laugh at how surreal things had gotten - paying $30 for what looked like a Hungry Man frozen dinner from a server that we had seen twice in sixty minutes. I tried to be chill, but it was so hot that I melted and fell right through the cracks... oh yeah did I mention that nobody fixed the music?
We returned a fourth time. Maybe they just had an off night. It's a new restaurant, and I could forgive them if they simply got blindsided by the first nice day of spring and the sudden surge of hungry customers. We ordered takeout, and when I got home and witnessed the same $30 tepid bathwater beef from our last visit, I couldn't help but laugh. My wife called and explained that her beef was still cold in the middle and clearly not done cooking. The woman on the phone said she would need to see the meat before she could issue a refund. We were amazed. What kind of place requires physical evidence before issuing a refund?
So I guess you, dear reader, need to make the judgement call. Are we just a couple of beef snobs? Are we a pair of scammers that tried to get a free meal? Maybe we travel the country with our own half frozen Korean bathwater BBQ decoy meal and, now that Madison is sacked, we're on our way to Chicago tonight to run the same hustle. Or maybe this restaurant is giving up on making people happy.
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