This mini version of Sephora is located inside JCPENNEYs lower level floor near mall entrance. That's a good thing, that way you don't have to waste time wading thru the store to get to it.
Not so good is the inventory. Its a small space so they only carry the more popular items and just the basics in some of their product lines. Still I think it's great they have Sephora here.
F grade as far as customer service goes. I counted 5 sales reps at the cash wrap. 2 were busy at the registers. The other 3 were just standing there talking. Personal business.
I must've had my invisible coat on since I had to squeeze my way thru between the ladies to check out the fragrances they were standing in front of. Still not one of them acknowledged my existence. I didn't see the fragrance I wanted but I know they carry Tocca at Sephora in Town Square. I was looking for it s good 3 minutes. That was a potential $100 sale lost. Not sure if their employees are affiliated with JCP, but if they are, all management has to do is check out the tapes from LP..you'll see how "helpful" your employees are.