First let me just say how clean it was when I walked in the door! It was an immediate sigh of relief. I was able to get am appointment with short notice which was great. Very friendly staff. Loved the artwork on the walls. Everything in the front of the studio was so nice. Then I met Amy. You could tell that she was a very professional girl who knew what she was doing. That also put me at ease. (This was only my second tattoo. First experience was kind of a mess). The whole process only took a half hour for my tiny tat and it went perfectly. Love my little cupcake. Will definitely go back for any other tattoos that I'll get and will refer Amy to anyone who asks me where I go.