After calling in September to book a holiday party reservation for 30 I followed up, as instructed, a week before the show to confirm our numbers to be told that they DIDN'T HAVE RECORD OF OUR RESERVATION! After numerous calls from me, we were pretty much told we were out of luck and were offered no "severance" what-so-ever. In fact, when I made the original reservation I was told they could only book parties of 30 or less, but when I called to confirm and was told we were bumped I found out they took a reservation for a party of 70! Apparently if you know someone there they will bump legitimate business for you! Needless to say half of our corporate holiday party was cancelled the week of the event with nearly no apology or attempt to remedy...AVOID AT ALL COSTS FOR LARGE GROUPS!