So not one staff member smiled coming in counter 4 staff members on cell phones, ordered two pretzels due to the sign stating never frozen, they then microwaved the pretzels, sprayed them out of a chemical spray bottle to make the salt stick, and then when to eat tasting and smelt like nail polish remover. Manager on duty went got her self a pop did not acknowledge anyone on the counter did not ask if needed help, theatre condition though very good just don't waste your money at concessions.