I would highly recommend making an appointment. I called and was trying to make a new patient visit and the front desk got me in less than 2 hrs from when I called. This was already a positive as most places don't set aside a few spots for someone who is in pain and this is fantastic for those who need quick treatment. The office contacted my imaging center and had all my MRI results when I arrived. The DR sat with me and listened, took a couple sets of XRays which were very easy to take as you just placed your foot on a flat machine. I was explained what was going on and he showed me my X-ray and went through what I had going on and we took those to compare with findings on the MRI result. He prodded the foot and asked me about specific areas and really took the time. Both the DR and the front staff were absolutely fantastic and made what has been hampering me for some time a relief. I'm the end I received a couple injections which provided a good amount of relief and I will return in 2 weeks for a follow up on how I am doing. I highly recommend anyone giving them a call and setting up a appointment if needed.