Joe from P-Lo pools was assigned to me by my home warranty. He arrived on time. He was knowledgeable about the equipment and the warranty coverage. He was able to identify the problem I had with my pool pump and how to remedy it. Since this is a new home he also told me how to clean my DE filter and since I've done that I'm getting even better suction. Overall he was super nice, knowledgeable and fixed my problem. Thank you P-Lo!