After reading the only other 2 reviews on this companies Yelp page, I was REALLY worried about using them. I had originally come across this business because I found a coupon for them with a great moving special. So in reading about them on Yelp, I did find Chad's review quite accurate in his description of the 'hidden fees' this company has. But because I went into it with full knowledge I was able to avoid most of the frustrations, I paid in cash to be able to avoid the rather annoying extra $25 you would have to front if you paid with a credit card. But I was unable to avoid the extra $30 you spend on Saran wrap! I really hate that they charge you for that.
Other than those two complaints, I was thoroughly satisfied with this company, the 2 gentleman that arrived were on time and very polite and helpful (which was refreshing, given that it was the hottest day of the year at 118 degrees). I wanted to make sure that I didn't go over 2 hours because that would jack up the price. They made sure to have everything complete within and hour and 40 minutes. I would definitely use this company again because it was in fact way cheaper than my last moving company and they did a great job.