I went to this location a few months ago but forgot to leave feedback. Customer service is okay, I was asked 4 times what kind of message I want, when I booked the appointment, when I got there, on the forms and by the therapist. Kind of annoying. Yet the worst part was that I had the most painful massage of my entire life. I don't know why but I get embarrassed to tell them when it hurts so, I'm mind I'm like "okay if it hurts one more time I'll say something," and then "wait, no ONE more time after this one," finally I say something but it's still too rough. I was sore the next day from the spots where it was painful. I don't remember the girls name but I'll never go to the location again. I was not able to relax for half a second and the rooms are so plain and boring, they look exactly like a room at a doctors office.