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  • Just picked my dog up from Sonoran Desert day car, where they'll happily wait around for 5 minutes for you - they love people's business there. Immediately left there and called Wag-n-wash of Scottsdale where they must have more business than they want. Just having moved from Castle Rock where they have another store with a different owner that ran a GREAT business, we're now in Phoenix where we thought we'd find the same. Nope, not so much. Called after the pickup to make sure they are open, said I need a dog wash, was told to be there before 7, no problem. They close at 8. Got there after driving from north Phx to south Phx, there by 6:40. Was told by the young man that we had to be done by 7, my wife said "maybe a few minutes after will be ok". - get this - his reply "well, no, you're just too late. We HAVE to clean AT seven". Like I said, must have to much business. Oh, and BTW, wouldn't even give me the owners name to call, only a managers name. Poor guy that owns it won't even know how people are tanking his business. Too bad, Colorado store was great. Not do much here in Phx. Bill@usa-one.com
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