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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have eaten at CafĂ© Monte before and have enjoyed it thoroughly so I was surprised at what happened when I stopped in for lunch today. I was seated at the little bistro table next to the window and ignored. While waiting for up to 15 minutes without so much as a glass of water, I noticed that others that were seated after me had been given water menus and conversation by their waiter. I went up to the hostess to ask her why I was being ignored by the waitstaff. I had my jacket on and was ready to leave as there are numerous other restaurants in the area. The manager came over as I was leaving the restaurant and asked for a minute of my time. I explained why I was upset and why I was leaving. He said he wanted to make things right and offered to comp my lunch if I stayed. I went back to my table. The waitress came over and apologized for ignoring me. Apparently during the table assignments to the waitstaff my table was missed and no one was assigned to it. The manager brought my lunch over and apologized again and the hostess came over to the table and apologized as well. They made things right and turned a bad situation around. I left Jennifer a nice tip. I will return to Cafe Monte. PS-The chicken salad plate is fantastic, and their coffee, although not French press, is excellent.
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