My boyfriend and I used Joycares for the first time last week during our trip to Key West. We have a 1 1/2 year old Maltese who can be a bit needy at times. Our dog absolutely fell in love with Linda when she came to do the in-home consultation. I felt immediately at ease and knew that my dog was in good hands. When we returned from our trip, we were left with a detailed schedule with the times of visits and walks while we were gone and a cute note from Linda and Joy. I would definitely recommend Joycares to any dog owners who are going out of town and need a trusted person to watch their furbaby!