The WORST administrative personnel I have ever encountered. They do not return phone calls. No ine seems to have any idea of what's going on. They do not bill insurance correctly (like legit, billed for the wrong side of the mouth). Never contacted me about an "overdue bill" until a year later. Threatened to send me to collections over $96, which, I should add, would have been paid by insurance had they billed it correctly. It's been more than a year since the procedure they billed incorrectly for, and now they can't get paid by insurance and want ME to pay for their mistake. Ludicrous.