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  • Terrible customer service, if you're selling you should look elsewhere. I hadn't sold to this store before so they asked to see my ID which the manager walked off with and left on the counter next to the CDs I wanted to sell. She did not communicate this to her subordinate and I had to ask how long it was going to be just to get this kid to look at them. This guy was a real piece of work, he couldn't decide how long it was going to take him and gave me estimates varying from 15 to 60 minutes and suggested I leave and come back, but failed to return my ID until I pointed out that I wasn't going to leave without it. He called my about 15 minutes later and said he was done and suggested I return to the store sooner rather than later as if it's some sort of emergency. When I got back I decided to accept their offer and Einstein here gave me $3 instead of $23 and then had to call his manager to get the register open again. He apologized and said it had been a long day. I pointed out that it was only noon and he responded that he'd been up since 6. Six hours is a long day? Went to the Fye in Tempe (Apache and Rural) and had a better experience.
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