My wife was complaining about our 10 year old Hyundai Sonata for squeaking every time it goes over any bumps. The truth is she really wants to purchase a new vehicle . By chance I had met Jake and decided to take the car to Purcell for him to check it out. Jake road tested and put it up on the hoist, after a thorough examination, he determined that it needed a new pair of upper control arms. Terry(service manager?) was able to give me an estimate that is reasonable for me to decide that repair was a better choice. He even helped me into purchase a new pair of tires which I know is needed due to the sloppy front ends and kept the cost within my budget. I would like to thank Jake for his expertise; Terry, Zach for assisting me in making the repair vs purchase decision. Thanks also to Joey and Jeremy for making me feel comfortable in the shop and the courtesy ride to and from home. When they called me that the car was ready, both my wife and I were totally surprised at their fast turn around. Terry and I test drived the car again and examined the old parts; to my utmost satisfaction, the squeaky sounds are gone and hopefully I can keep the car for awhile longer knowing that I can rely on these professionals. Thanks you all very much.