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  • This is a customer service based review, The one star is for selections because this store has items other locations often do not. Disclaimor / Accountability check todays incident which I am writing this review on is partly my fault... the part where I got zero assistance from customer service is their fault. So I stopped here for ground lamb for an awesome stuffed mushroom recipe... I like to think I am speedy and smart when I need to be so I run through self-serve checkout. This is my third grocery store stop of the day. Warning!! for anyone who uses self checkout at this store do not forget your bags!! I accidently leave a bag in the self serve area but do not notice until I return home..... eek. It's ok though because I have my receipt, upon returning home in about 20 minutes I phone customer support. "Hello I left a bag in your self serve area I still have the receipt is there anything you can do?" "Let me see if it was reported by our staff." "Ok it was ground lamb..." "Nothing was reported yet so there is nothing I can do unless its reported." I pause and think to myself.. really nothing.... even go check the area yourself to see if its still there? "Again I ask oh really is there nothing you can do?" While thinking to myself basic problem solving skills nothing fancy.... "No I am sorry nothing we can do." Hmm well if that's it then I guess I will go to Whole Foods the next time I need something fancy and overpriced for a recipe. Who ever got my ground lamb or didn't enjoy it on me... I heard Whole CEO treats employees badly this is an ethical issue for me but sometimes you have to make a personal choice based on your experiences.
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