We expected a wait going on a Sunday morning around 11am and the 25 minute wait was not bad. During that time though we watched the chaotic way the two people taking and calling names were doing their job. Names spelled/pronounced wrong, calling one couple 5 times before finally checking the second seating area and finding them, and treating people with less customer service than should be standard, even for an IHOP. Once we were seated we heard each table around us complain about something one by one. The lady next to us had ordered her food a certain way because of an allergy and was in the process of sending it back as we were seated because it had the topping on it she was allergic to. 10 min later the table behind us asked for a manager complaining about the poor service. 41 minutes after we were seated our food arrived. We had ordered soup, pancakes, and a BLT. None of which should have taken anywhere near that time to prepare. I decided not to complain because it seemed like our waitress was already taking a lot of heat and had said sorry more than enough times. This was our first and last visit to this location.