My home warranty American Home Shield sent this company out to me when my A/C was not working on 3/16/16. They had previously sent another company out in January that told me they could not find anything wrong, but it was still having problems. They were out within a few hours and the technician was great. He took the time to really find the problem and came to realize that the fan was having intermittent problems (the other company was here and gone in 5 minutes...not long enough to realize that as the fan heated up it stopped working). He had the fan replaced in minutes and cleaned up after himself. I would certainly use this company for air conditioning again.