The guys in the mobile phone department are awesome. We had just dealt with the dummy's at he sprint store nearby. They didn't have the iPhone 8 in stock so we ordered it. I decided to go to Best Buy and low and behold, they had in stock. I figured it was a Sunday afternoon, I can just call sprint and cancel the phone we had just ordered no problem since it wouldn't actually get ordered till Monday. The guys at bb said I needed to call store to cancel so I did, they refused to cancel. Tried calling sprint corporate and they said the store had to. Long story short, the bb guys went to work on the phone calling the store and sprint to get me up and running with the new phone. They went over and above for my business. Will never deal with the idiots at the sprint store again. My mistake for not going to Best Buy first. Thanks.