I have been taking my dog (now 7) there since she was a puppy. Originally took her to a place in Ballantyne but it was so expensive. I find the prices here reasonable. The staff is super friendly. One of the ladies has a Dachshund and we talk about our dogs and they give tips on dog care as well. My dog is a afraid of most men so I've made odd requests for Dr. Brader (male) to do her dental but if she has a physical the same day I request one of the female doctors and they always accommodate and don't treat me like some weirdo, they get it. My baby seems to really like Dr. Thompson, she has a very gentle mannerism if you have a nervous dog like mine. They always speak to me after exams or call me after dental and always give good wellness tips. Dr. Thompson called me on a Sunday when my dog was boarding, I forgot to bring her food and apparently the change caused her an upset stomach, she was keeping me up to date. I find it easy to make last minute boarding reservations, the cost of meds there rival those online and often have rebate coupons. They have a few late nights and are open Saturdays until 1pm which is very convenient.