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  • I've gone to this Big O a few times for an oil change, and had a decent experience before. So I'm not sure if this last experience is a fluke or just coincidental, but I got an oil change there two weeks ago. The day I got my oil change, my battery started draining (6 month old battery). Every morning for the next several days we had to jump my car. After about a week, we exchanged the battery for a new one because it was still thankfully under warranty. Then the brand new battery was drained every morning and we realized it was the car, not the battery. I called Big O and told them my battery had been draining since the day I got my oil change. They told me to bring in my car. I did. They told me my alternator was bad and it would cost $750 to install a new one and they could do it in a couple of hours. I told them I didn't have time to do it right then. I then went over to the Infiniti dealer and they told me no way was my alternator bad. But they also wanted $145 to diagnose the source of the drain, so I told them I would see if Midas could figure it out because I had to run over there for new rear pads anyway. Midas checked it out and told me my alternator was fine and my battery terminals were loose. They tightened them up for me for free. That was it. I still had my doubts as to whether this could really be all that was causing it, but this morning my car started up for the first time since I got my oil change with no problems at all. I'm sure glad I didn't spend $750 for a new alternator at Big O. And of course, if somehow it turns out my alternator actually is bad, I will come back and update my review. All I've laid out here are the facts of what has gone on with my car over the last two weeks. You can deduce from it what you want. I personally won't be going back to Big O again.
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