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  • STAY AWAY FROM THIS PLACE! 0/5 I am so disgusted in every way, and I CAN'T believe I didn't come to Yelp BEFORE I let this girl butcher my eyebrows. I should have known... when I walked in, she didn't even acknowledge me or say hello. Rude. However, their signage shows every possible eyebrow style, and a poster which depicts the proper makers for shaping a brow correctly, so I falsely assumed that they were experts. To begin the service, she just told me to go sit in the reclined chair. She came over to start, and I said, "Wait, we need to discuss this first. I have been growing out my eyebrows for 2 months just so that I can have them properly reshaped." So she walked me over to the poster and asked what I wanted. I said that I wanted the gradual thick brow. She said, "Ok, sit." I said, "I'm not sure yet that you understand what I want. Maybe I should pencil what I normally do, and show you where I want you to shape." She insisted that wasn't necessary and that she understood. Within 30 seconds I knew I was in trouble. She was removing way too much of my brow. When she was finished, my brows were about 1/3 of their original thickness (meaning she removed 2/3!) and my arches are in 2 different places. I now have super thin, asymmetric eyebrows. I paid, and was really mad. She asked "you don't like it???", and I said "No! You did the exact opposite of what I asked you to do - you did exactly what I didn't want! I've been growing my eyebrows for 2 months to make them thick, I told you that!" She opened the till and tried to throw $10 at me. I almost effing lost my mind. SHE THINKS ITS COMPLETELY OKAY TO DISOBEY THE CLIENT'S WISHES AS LONG AS SHE OFFERS THEM THEIR MONEY BACK AT THE END!!! Getting my $10 back doesn't give back my eyebrows, and nor does it replace the painful 2 months I spent growing them out. I'm mad at myself. I'm mad at her. And I'm generally unbelievably angry right now. Nothing will fix this and I'm starting over. Thank God I have Latisse (a prescription that grows eyelashes), because that will hopefully make them grow back faster (at least I'm praying it will.)
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