Ugh. Unfortunately I have to give a star at all. Every single time I come I have a minimal wait of 40 mins. I've asked if I can call and find out how far behind they are and come later. I was told no the owner doesn't allow that. Their policy is the patient has to be here no longer than 15 mins after their appointment time. I was told they run behind because they are a specialist. Ok if you know your appointments take longer then you should allow more time. I lose pay from work and have to pay a babysitter while I'm here so long. As a patient with abnormal skin cells you are at their mercy to be treated but this is extremely ridiculous!! And they charge a ton. So I have to pay, not get paid at work and pay a sitter because they won't let me know how far behind they are before I arrive.