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| - I usually see Hannah here and have always had wonderful experiences with her. Yesterday, I dropped in and Hannah was off. I decided to try another lady and it was a mistake. I've never had such an awful manicure or experience.
-She cut my cuticle.
-She was rude, ignored me, and did not speak to me except to tell me what I owed and to ask if I had cash for a tip. Not one word! Even after cutting me.
-She got the polish and powder all over my finger tips and scoffed when I asked that she remove it.
-She reached into her shirt to scratch her breast three times that I counted. Unprofessional and gross.
-Not one drop of lotion because I got powder? When I asked about the massage I get with gel manicure, she said "no, because you got powder," and pointed to the lotion bottle on the front counter.
-My nails are not filed evenly. Several nails are at an upward slant, but when I examined my nails outside, I was too angry to go back.
If you visit this location and they direct you to the female on the first full row, second station from the left, refuse. Hannah is especially awesome (I drive from Tempe for her), and the other two I've had were great, but this woman was terrible.
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