I took my 3 dogs to snooty pets a week before Christmas. This was the only groomer I have ever used for my dogs. First, it took extremely long for the dogs to get done from 9 to 3:30. When my husband picked up the dogs they brough my Mimi out first and sat her on the counter. My husband said he would put her in the car and came back in for the other two. When he got home Mimi wouldnt get out of the car. It was then he noticed she couldn't stand or walk. We talked to the owner and she said nothing happened to my dog and that she is just old and very fat. Thats why it happened. All I know is my dog could walk and run before I took her there. Now she can't and why didn't they say something like that could happen and why didn't they have the decency to tell me she couldn't walk. Then a few days later she was bleeding from her urinally tract. It looked like they nicked her. There was a red cut on her. I have spent $500. So far at the vet and have to go back this week. I only had to listen to the owner of snooty pets tell me over and over my dog is old and fat. If she felt there should have been better treatment or something so it wouldn't have been so stressful on her I feel it's your responsibility to tell us up front so we can make a informed decision about what we want to do. Now I'm probably looking at $4000 in surgery for my dog that weighs 7 lbs.