You know! I would really like to give them a better review. However, after explaining to them 5. Yes, 5 times our house burned down and we won't be using our membership. I was still charged for the passed 5 months.
Normally, it wouldn't be a problem. But, we live in Chardon, That's a 45 minute drive to use this gym. I called over and over again. I even came in 3 times. Yet, I was still being charged.
Today was my 4th time here and they said my membership was cancelled and I wouldn't be charged anymore. What about 5 months worth of charges. AFTER I already cancelled? This is ridiculous! Just another large corporation wanted to screw over their patrens.