I am very disappointed with my experience. I dropped off shoes on Oct 26th, 2016 and never heard a word. I called numerous times and left messages but never received a call back. I stopped at the store but the owner was not available. Today Aug 1st,2017 was the first time I managed to speak to I think the rude owner and she told me the Jjimmy Choo shoes did not sell and that I could come and pick them up. If you deal with this store don't expect any kind of communication