Very happy with their service. I called another company first that had a sticker on the back of the garage door. They quoted me $400 to replace two springs. I inquired about a coupon and they brought it down to $340. I made the appointment but felt like the price sounded very high. I went on yelp and called two companies that had good ratings but nobody answered (about 8pm at night). Affordable Garage Door was my third call and Randy answered right away. The price was much better and he scheduled an 8-10am appt the next day, so I cancelled the other company. David came out the next day. It turns out I have a very heavy door so the price was about $30 higher than quoted due to needing larger springs, but that was fine with me. The total price came to $180 which was about half of what I was going to pay with the other company. After a couple of days I realized the opener was struggling a bit so I called and David came back out the next day to make adjustments. He ended up putting in an even larger spring (the door is VERY heavy). There was no charge for the second visit and everything is working great now. I would not hesitate to use them again! I think there are some sketchy door companies out there, but these guys seem honest and reliable.