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  • Furniture markdowns is a business where you get great prices on quality furniture but no customer service at all!!!! I purchased a sofa, loveseat and a coffee table package through them which are excellent quality. They come from the Ashley signature design line. I am not upset about the furniture quality or price, I am upset about the lack of customer service that they offer. I ordered my furniture from them a month before it was to be delivered. on delivery day is when the trouble started...... The loveseat was in my apartment just fine and so was the coffee table set. The thugs that they hire as delivery man who are un professional, have no manors or dressed properly for delivery damaged my couch bringing it up the stairs to my building. With this company first they said it was damaged from the factory (WHICH IS BULLSHIT) they later admitted to dropping it. They said they would re order the sofa and it will take 2 weeks. 3 weeks later I get a phone call it is in and it wont be delivered for another few days. I keep asking if they can do anything for me for the inconvenience and the answer is SORRY we cant! When I finally got my sofa delivered the delivery guys left wrappers to the couch on my stairway and were very unprofessional. They do not where booties in the house and have foul mouths. I called Mike to express my anger and he said he will ask the boss if there is anything he can do and will call me back in an hour. There was no call back and I am just astounded as to how they don't give a shit about you once you have paid for your items. Spend your hard earned dollars at a store who cares about you and your business. NOT at Furniture Markdowns!!!!
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