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  • I brought my pug to see Dr. Plummer in April 2014 after receiving a referral from my regular vet. Please note that I am not leaving this negative review because of the pricing - I wouldn't expect a neurological veterinarian to be cheap. I also cannot say that the office staff was unfriendly - in fact they were wonderful. My negative review is simply due to Dr. Plummer and the service my pug received from him. Kaluha (my pug) had lost feeling in her back legs, she was still able to walk but her reactions were just very slow & it was getting worse as time passed. She was also beginning to have difficulty feeling when she had to poop. When I bought her in to see Dr. Plummer he had started by first ruling out degenerative myelopathy which I appreciated because I'd hate to think I paid $3,000 for an MRI when a $300 test could've proven it was this disease all along. However, that test came back negative so the only other option was go through with the MRI. It's fair to say that I wouldn't pay this much money for an MRI unless I was also ready to pursue surgery resulting in another $3,000. However, in making the decision to continue with surgery I wanted to be sure that this would help her gain function in her back legs. Dr. Plummer could not guarantee that she would regain function but she wouldn't get any worse & that was a key point in my decision making. Maybe this surgery wouldn't bring my Kaluha back to the way she was but I knew she wouldn't lose complete function so I went through with the surgery. Kaluha was given steroids after her surgery and I certainly didn't expect a quick turnaround but after 1 month and seeing her still struggling I called & asked Dr. Plummer why we weren't seeing any improvement. He put her back on the steroids but this still didn't help at which point I was starting to believe she would be that "unlikely possibility of never regaining function". This was upsetting for me but the purpose of the surgery was that Kaluha would not get worse. Well Kaluha has gotten progressively worse since her surgery in April. Now she can't even feel when she has to urinate! Worse yet, she can't hold herself up when she has to urinate so I have to hope that I am near & can hold her up so she doesn't get stuck in it. I brought her back in to show Dr. Plummer that she has gotten worse & he couldn't figure out why this would happen. In fact he told me that it is now time to consider getting her a doggy wheel chair because of her deteriorating condition. He had absolutely no intention on trying to determine what went wrong after I paid $6,000 for a surgery not for a guarantee that she'd get better but for the peace of mind in knowing she wouldn't get worse. He told me I could pay for another MRI to see what's going on... another MRI?! Oh but he was kind enough to offer a 50% discount on this second MRI! Now I guess the only thing I can do for Kaluha is to watch for when I start to see her have signs of pain so that I know it's time to put her down. The only thing I received from going through all of this is knowing that I tried everything I could for Kaluha even though Dr. Plummer gave up after he collected his fee.
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