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  • DO NOT EVER DO BUSINESS HERE!!!! My boyfriend & I have been doing layaway here since like March. We were so excited because this is our first big purchase together. The owner claimed to give us a discount & was super friendly answered all of our questions. The nightmare came to when we were coming back to make our payments. NEVER USE CASH HERE IF YOU DECIDE TO GO HERE! You need your own paper trail because this guy comes up with all types of excuses as to why numbers aren't adding up. Pretty much we went to make a payment like we usually do, he asks us for a receipt because he doesn't have any of our paperwork I SPECIFICALLY asked him last time for a recipe but he assured us we do not need one because he has everything. I luckily always use my card but my boyfriend paid cash so at the time there was like $300 not accounted for. I should've pulled out then but he was able to resolve it by using his memory (so reliable ). His excuse was that there is a new owner blah blah he doesn't have his original receipts he needs to have them faxed blah blah but that never happened. Once again I LUCKILY was able to retrieve the original receipt that I saved. Anywho after that happened we still stuck with the plan to go ahead & continue making payments because we really liked the set. On 7/6 I decided to stop by to make my last payment & see about setting up the delivery. I walk in, I kid you not he says that we owe $200 more than what we actually owe. I was completely flabbergasted like seriously?????? He was very apologetic last time & assured me he's not a shady person & he remembers us & all this BS we fell for. I walk to the car to grab all the receipts he gave me (which aren't all the receipts) when I walk back in he's like never mind I got it blah blah. So I don't feel comfortable making a payment especially with my bf not being there. I told him that I will come back in tomorrow with my man to make the last payment he's like okay cool. My bf stops by the next day. His credit card machine is down. Ok. He comes by again, he's not there. He has a sign that says he'll be back by 2:30pm so he just left. So I'm finally off & decide to just get everything over with so I don't have to keep stressing about this. I stop by at like 1ish today 7/10 he has a sign that says be back by 3:30pm. So I go home & try to waste time. Before I left I tried to call to ensure that someone is there before I drive another 15-20 mins to get here. No answer. Hmm maybe he's busy because everyone came back at 3:30 who knows. So I get here by 4:15ish & NO ONE IS HERE as you see in the video. This is the worst customer service I've ever received. I thought it'd be cool to get a piece from the arts district but I'm regretting it badly now. Should've just went to a major retailer. Just bought a sectional from Conns with no issues whatsoever!! The guy is super nice but how he's handling us is very poor. If you see this you might want to return my phone calls. I'm legit in the car outside of Vegas furniture writing this review & he still hadn't shown, it's 4:54pm. Furniture here gets 4 starts but customer service dormant even deserve one star.
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