Every single time I come in to the jewelry department there is only ONE worker and there is ALWAYS a line. All I came to do today was pick up earrings that had to be repaired. As usual there was one worker and she was already helping another customer. The customer was indecisive about what watch she wanted to purchase so I knew it was going to be a long wait and then when she finally decided on a watch the checkout process is taking FOREVER. She is STILL trying to check out the other customer as I am typing this and it's been no joke TWENTY minutes already. It's not their fault that customers are indecisive or want to split the payment on different cards which apparently makes the transaction complicated but it is their fault that they ALWAYS only have one person working the jewelry department. ALL I NEED IS TO PICK UP MY EARRINGS!!!! That will take what a whole 2 minutes?? Omg and she's still not done checking her out! Who takes over 20 minutes to process a watch purchase??? Ugh hate this about them!!!