I used to love going to Melt. The food is mostly good, but there's something that's happened in each of my last 10 visits: my fries have been served at room temperature. I have to ask them to heat them up or get me new ones every time. It's not that big of a hassle; I'm just tired of that being part of my Melt experience. My wife and I used to go every week. Because of the fries (maybe a sign of bigger issues?), we now only go when we're tired of the other restaurants in the area. So we're down from 50+ visits a year to 4 or 5. The Melt on the east side used to have the same issue. It went away when there was a great manager there briefly. Maybe the Lakewood Melt manager just needs to be told that this is an issue? Anyway, visits are usually great, aside from that. That's just a semi-deal-breaker for my wife and I.