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| - I went to a Yelp event here and was really looking forward to it but was unfortunately very disappointed. I've been to many other Yelp events, and usually restaurants like to showcase their best work. However, at Savoy I felt like they were bringing out their cheapest stuff and there wasn't really enough food to go around for everyone to have a satisfactory amount given the large group there. It was my first time at Savoy and people told me about the calamari, crab cakes, lobster ravioli, chicken satay, and even the chicken wings. However, none of that was provided. We had a plate of hummus and a feta/tomato mix with a giant pile of olives and a small cheese plate with not very exciting cheeses. There was also a small salad with some fruit, black beans, and feta and an appetizer with melon and a small piece of pork. However, where was the really high end stuff everyone raves about at Savoy?? We were also given 2 drink tickets but there was only one bartender there (we were up in the lounge) and he seemed like he was in a really bad mood. I asked him for a menu of their specialty cocktails and he just got annoyed with me and it took awhile to get an explanation that only 2 of those were included with our drink tickets, even though the other cocktails on there were all the same price. Then when I ordered drinks using the tickets they only came half full which was kind of tacky. He still had an attitude when I purchased an additional drink with my own money (at least that one was filled up all the way). And he left the Graham cracker rim off my friend's drink even though it was one she was paying for full price too.
So after being unimpressed with the appetizers up there and still feeling hungry, we decided to go downstairs and take advantage of the great happy hour appetizers we had seen on the menu that looked so awesome (but they wouldn't let us order them upstairs since they were busy with the event). When we went downstairs we saw the bar area was really full so we asked the waitress if it was possible to be seated and partake in the happy hour appetizers. She went to check with someone and came back and said sure we can seat you, we got permission to do that no problem (we had said we would try to squeeze in at the bar if that was the only way...). There were like 5 tables free in the back so it didn't seem like an issue. However, once we sat down and explained the the waiter that we were just ordering appetizers off the happy hour menu he was clearly very angry with this situation. He was very short with us then started angrily gathering the extra 2 place settings from the table then started throwing the silverware into a storage area just past our table quite loudly. We tried to wave him back over so we could order but he ignored us. Then we saw him berating the hostess for sitting us there and we felt really bad. The hostess came back to try to resolve the situation and offered to see if they would serve us the happy hour appetizers in the lounge upstairs instead. She walked us upstairs to where the Yelp event was going on but she could see the staff were still very occupied up there and it was really crowded so that was just not possible. Another woman who worked at Savoy and was helping to manage the Yelp event, Ashley, came to apologize and help us out. She was really awesome. She spoke to the restaurant manager, Gary White, and finally he came over to apologize to us and said dinner was on him and sat us back in the dining room. All we wanted was a place to order some appetizers that we were happy to pay for! But we were very appreciative of Mr. White's offer and grateful for the opportunity to sample some more of what Savoy has to offer as it was our first time there and we were thinking about taking friends back at another time.
Our new waiter was very attentive and friendly. My friend had the filet which was excellent and cooked perfectly (she ordered it medium). The lobster ravioli appetizer was also fantastic. I had the shrimp and grits which had a generous portion of nice sized shrimp and spicy andouille sausage which was very nice, but I was disappointed in the consistency of the grits which was very watery (more like a soup than grits). I'm from New Orleans and know how shrimp-n-grits should be prepared as I've had it numerous times, and it should be much thicker than that, so that was disappointing, but the flavor was excellent and it was a very satisfying portion. The live music playing that evening was excellent, but was quite loud for a fine dining experience and made it difficult for my friend and I to have a conversation. I felt like it would be better to have the music up in the lounge so people downstairs could have a quieter dinner with just the music in the background, as Savoy has the feel (and price tag) of being a very fancy restaurant rather than a more casual bar/music venue.
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