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| - I've rarely had so much trouble getting care - I wish I could say never, but that seems to be the pace of healthcare today, especially if you have a long-term, chronic illness. I have a long history of complex, serious conditions (conditions that are verified by test results and surgeries, not speculation). There was no problem managing these in my home town, but since I moved to AZ and put my health in the hands of the Mayo Clinic, it's been pointless. What's sad is that I moved here because of the chance to go to the Mayo Clinic and turned down some good opportunities in other places - now I'm wishing I'd gone just about anywhere else. Those of us with chronic conditions are sadly used to being ignored or misjudged by the healthcare system, but I expected better from Mayo.
The first words/phrases that come to mind when I think of the Mayo Clinic are "Unhelpful," "Let's wait and see," "obstacles," and "pointless." And sometimes "just plain rude-" though that isn't always the case. About half of the docs I've seen were really nice people. I have problems that are causing me severe pain and difficulty, making me miss work, and I feel like I can't get any help, no matter how hard I try or beg.
I've had to educate the specialists on my condition a couple of times, things that are very basic that they should know. To be fair, I think one of them might have been having a bad day on one of those occasions.
In addition, my spouse and I have both been treated very rudely, especially at primary care, when we were very polite to the providers, and they were rude from the getgo -we didn't even have a chance to do something rude to deserve it. One example is me laying on the exam table waiting for the provider because I was in too much pain to sit up, and the provider came in, asked me if I "wanted to wake up," and lectured me that they weren't late for the appointment, as if somehow my laying down was some passive-aggressive comment on the fact that they were a couple min. late. I spent the appointment sitting up hunched over. Every other person on the medical staff mentioned how bad I looked, clammy and pale, and they weren't surprised I was in that much pain.
The only reason I give it 2 stars instead of 1 is because I believe that some of the doctors are nice people and well-intentioned, even if they are ultimately ineffective.
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