We stayed for two nights over the Thanksgiving holiday. We checked in before 12 and waited past our daughter's nap time until past 4 to get into our room. We actually never get a call or updates about what was going on with our room. I get that its a busy holiday but it would have been nice to have an idea of what was going on so we could have made other accommodations for our daughter instead of waiting for over 4 hours without any idea what was going on. The hotel is nice and our room was beautiful. I would say it is a bit far from many of the central attractions.