I wish I had more to say about BBG but apparently they are doing so well they do not need new customers.
I had seen their truck around town and found their card in a local paint store. Called or emailed them several months ago for the first time and got no response. Someone handed me their card again several months later and I called again and left a message - this time they called back and scheduled an appointment and Jason came out - on time - to discuss the work I wanted.
I THOUGHT that was a good sign, but apparently not, He said he would be back in touch in a few days, that was over one week ago. I am not in a rush to have the work done, but it would be nice to know if they are ever going to come back to me (guessing not).
All it takes is a simple phone call or email to say "hey, we are swamped right now, are you in a rush? We have not forgotten about you and will get back to you." Instead, complete silence. I like to support local companies but I guess this one is doing so well, they do not need my business.