I've gone to this IHOP about 5-6 times over the span of about 8 years and while the service is pretty average, the food is always that great IHOP quality. I will say though that more so lately (and I don't know if this is just because it was National Pancake Day) I've noticed a downturn in service. I've seen waitresses yelling at each other, a host taking me to my table that didn't exist (and thus had to go on a scavenger hunt with me for another table), and a front counter person who didn't know how to ring up a donation bill on NPD! Needless to say, these things won't deter me from coming again next year as the location is close to my work. For a regular weekend breakfast out, however, I'll stick to my local IHOP down in Chandler.