Kids Quest is a great concept. It's convenient for (step)parents, and it offers lots of fun activities for kids. However, not all locations are equal. I agree with other reviewers: do yourself a favor and don't use this location.
We've had numerous problems here, from the supposed manager not being able to find my stepson in the system (even though he's been there dozens of times) to taking 15 minutes to check in to not getting a credit that was on our account. The list goes on..
Also the staff here are not people I feel comfortable supervising my stepson - or any child, for that matter. They seem angry, have terrible attitudes, and honestly act like they don't want to be there and don't like the kids. Bottom line: the management here is atrocious.
While the facility is great and, at least for us, the location is perfect, I'm going to do my best to avoid this Kids Quest location in the future.