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| - We've been there twice during football games on Sunday afternoon and found the service and food spotty. Not literally but there was a piece of wrapping on the New York style cheesecake which was too big for one, had an attractive raspberry drizzle and served with spoons. This dessert was much like the restaurant, it seemed like fun at first, but was a little disappointing when you dug into it.
My mother enjoyed the club sandwich stacker both times and thought the seasoned fries were better the second time around. The fries weren't very well seasoned or fresh when I stole a few from her plate the first time, then a little crispier yet undercooked the second time I tried them.
My apple pork chops were also undercooked and made me wonder why since we were the only ones in the dining area at the time. The thick chops were covered with a few small slivers of apple which looked ridiculous and certainly didn't warrant calling them apple pork chops. The grill marks and flavoring reminded me of chain restaurant food and the flavor didn't improve when I took them home to cook more adding plenty of apple. They were too salty with a token bit of heat, and I'm guessing loaded with MSG. The apples I cooked it with tasted better than the meat which had a weird almost rubbery consistency. The rice reminded me of something from a packet loaded with sodium but was tasty and the best part of the meal. My French onion soup was the least salty part of the meal and not bad. I also liked their chicken soup from another visit which my mother termed "just awful." I think because it tasted light, which is fine by me.
Although the waiter offered to have the chops cooked more I opted to take them home and eat dessert there instead.
I ordered the apple crisp and after waiting more than the promised four minutes the waiter came back to say they were out. We did seem to wait a long time for this news and got charged for it even though they didn't have any. I didn't notice the charge until the next day.
It took four days, six phone calls, a few FB msgs and four different people before someone took care of the charge. The last person I spoke with must have been an owner or something because he was the only one who seemed genuinely sorry for and able to resolve the issue.
The lemonade was not good and I only got a thin slice of lemon when I asked for it and wonder if the lemons or the drink were the problem.
The best thing for me in two visits was the Nutella cookie served warm in a pan with ice cream. It hit all the right notes, not too sweet, chewy, crispy and creamy.
My mother tripped over the inner all weather rug both times when it got caught in her walker. Because I was there and two different customers helped us each time she got out the door in one piece.
Neither time did anyone show us to a table making me think I misread the Wait To Be Seated sign, maybe it actually says Seat Yourself in which case, okay.Although on our second visit one of the wait staff looked right at us but continued her conversation with friends.
The Nutella cookie sundae was so good they get an extra star, but I've had much better, consistent food at the A&W across the street.
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