I've had way too many bad experiences now with this office. I went in once to have FMLA paperwork filled out and they completely forgot to fax it in for WEEKS. Another time they confirmed my insurance was valid but for some reason forgot to bill them and sent me a bill for the full cost of the visit. And today was the worst experience of all!
My appointment was at 2pm. I signed in. And I waited and waited for TWO HOURS! Finally I had had enough and asked the receptionist if I could just get my prescription refills and reschedule the visit... when I looked at the clipboard, they had crossed my name off without me being seen and had already seen the 6 or 7 people after me! I was furious! The receptionist didn't even bother to apologize. She simply said "maybe we got busy and didn't notice." That was the last straw. I will most likely be changing my primary care doctor after this. It's just ridiculous....