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| - Been to Bocktown a few times, and this experience was by far the worst.
I give them credit, their beer selection is excellent and reasonably priced compared to establishments in the city. But on this particular occasion, service left a lot to be desired.
Unbeknownst to our server, I also am a server, and having just worked 6 long nights in a row, all I wanted to do was relax with my girlfriend, watch the Pirates game, and have some lunch. When she tried to get us in and out within 20 minutes, I was mystified.
We ordered an appetizer (The Jalapeno Popper Dip), which was okay. Felt the portion of pretzel bites to dip for 9 dollars was a bit pricey, but I understand how restaurant costs work, but it just seemed unreasonable for what I would call "Queso and Chips".
We ordered our meals soon thereafter, and my Soup came instantly after we got the appetizer, and then oddly enough, my sandwich came right after I got my soup. At this point, I hadn't even taken a sip of my beer, and I had 3 hot items to eat before they got cold.
I probably should have spoken up, but this review will have to suffice. Note to servers; PLEASE LEARN HOW TO READ YOUR TABLES.
Also, there was little to no interaction. She was pretty much only there to deliver the food from the kitchen. A little service goes a long way. We also had to flag down another server to get our check in order to leave, because she was nowhere to be found.
I'm sure the type of service she delivered today is acceptable for some people, and I get that she's not working at a fancy 5-star restaurant, but a simple "would you like me to wait on sandwiches so you can enjoy your appetizer", would have gone a long way. What was planned as a nice afternoon to drink beers and watch some baseball on my day off was incredibly put into fast-forward and before I knew it, we started our grocery shopping much earlier than we would have liked to.
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