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  • Let me start out by saying...boneless buffalo wings are my weakness and I am in love with them! That said...let's get to the review. This location doesn't really deserve even the one star they are getting. First off, I ordered my wings and buffalo chips online and actually requested them for an hour later. So I get there, right on time, and end up waiting about five minutes. Okay, sure no problem, right!? Well I get my order and head home. Once I get home though I realize they had given me boned instead of boneless wings. Since I'm not a fan of the regular wings, I hopped in my car and proceeded back to the establishment. I get there and they apologize and hand me the corrected order. Well I walk outside and get in my car and decided I should probably check to make sure it's right. Well what do you know, they give me the wrong flavor and of course it's a gross flavor. So I go back in told the cashier that it was wrong yet again. She says, "but you asked for boneless." Once that came out of her mouth, I figured I wouldn't give them a third chance to screw up my order again so I asked for my money back. She walks into the kitchen and after about 5 minutes of waiting, she comes back with the manager. The manager doesn't apologize or anything, he just looks super annoyed that he has to take the time out to refund a customer. Did I mention this was during lunch on a football packed Sunday?! He proceeds to hand me a receipt to sign to show that I'm just paying for the buffalo chips....ummm yeah right! I let him know that the wings and the buffalo chips were both in the bag and then he starts gripping at the cashier. Finally, he figured out what the correct procedure was and informed me that the transaction was voided. He then tries to hand me a $5 coupon for my troubles...needless to say, it ended up on the floor as I was leaving. Never again will I walk into that BWW or any of their other locations. That one experience has ruined any chance of me returning.
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